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Privacy Policy for My Residences by Roomie

Effective Date: March 22, 2025

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1. Introduction

Welcome to My Residences by Roomie! We are committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

By using My Residences by Roomie, you agree to the collection and use of information in accordance with this policy.

2. Information

We Collect We collect the following types of information from users:

  • Personal Information: Email, username, and password for account registration and login.

  • Usage Data: Information on app interactions for improving user experience.

  • Device Permissions:

    • Bluetooth: Required to connect and interact with TTLock smart locks.

    • Location: Used to scan for nearby TTLock devices for locking/unlocking features.

    • Internet Access: Required for cloud-based authentication, app functionality, and future service integrations.

  • Marketing & Notifications: We collect email addresses for email marketing and push notifications related to app updates and promotions.

3. How We Use Your Information

We use the collected data for:

  • Account creation, authentication, and login.

  • Providing smart lock functionality using TTLock API and SDK.

  • Sending push notifications and email updates regarding app features and promotions.

  • Ensuring app security and preventing unauthorized access.

  • Internet access for connecting to external services and future features.

4. Third-Party Services

We use the following third-party services:

  • Firebase: For secure database storage, authentication, and push notifications.

  • TTLock API & SDK: To enable smart lock functionality within the app.

  • Internet Connectivity: Used for syncing data, accessing cloud-based services, and upcoming features such as booking, purchasing, and customer support.

These services may collect data as per their respective privacy policies. We recommend reviewing their policies for more information.

  • Firebase: Google Firebase Privacy Policy

  • TTLock: TTLock Privacy Policy

5. Data Security

We prioritize the security of user data by implementing industry-standard security measures, including:

  • Secure Firebase authentication and database encryption.

  • TTLock authentication for secure smart lock operations.

  • Limited access to personal data, ensuring only authorized personnel can access it.

6. User Rights & Data Deletion

Users have the right to:

  • Request account deletion and removal of personal data.

  • Opt-out of marketing communications.

To request account deletion, contact us at [Insert Contact Email].

7. Future Updates & Expanded Features

In our upcoming major update, My Residences by Roomie will introduce:

  • Booking Services: Users will be able to book rental units directly from the app.

  • Product Purchasing: Users can purchase products related to their residence.

  • Reward Points System: Earn and redeem points for various in-app activities.

  • Ticketing System: Users can submit concerns and inquiries through a built-in support system.

These new features will be integrated through our existing Wix-powered website, which will be accessible via the app.

8. Children's Privacy

Our app is not intended for users under the age of 13. We do not knowingly collect personal data from children. If a parent or guardian discovers that a child has provided us with personal information, they can contact us to have the data removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of any significant changes by posting the updated policy in the app.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: utown.corporate1@gmail.com
Website: https://www.roomie.com.ph/

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By using My Residences by Roomie, you acknowledge that you have read and understood this Privacy Policy.

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