UTOWN is a leasing management and ROOMIE is its platform for lease and rentals.

More than 1 Year is being considered as Long Term Lease while Short Term is 6 months below.

Security Deposit is an amount the tenant pays the lessor before moving in. It will serve as their reservation fee to secure the slot of the Unit for them. It is also for the damages in the unit found after inspection of moving out. All damages will be deducted from the security deposit. Security deposit cannot be used as payment for the unpaid bills and cannot be applied as a payment for remaining month’s rent.

Facilitation Fee is the payment made by the tenant for the services rendered by the leasing agent which includes administrative assistance.

All our Rates are fixed , unless the unit owner provides a discount at their discretion. Pricing varies per room category but we follow standard Pricing on our listing.

Tenants will issue Post Dated checks for monthly rental payable to the Lessor.

You can Move in after five (5) days of completion required documents, the Business Development shall conduct inspection and surrender the unit key card / magnetic key / manual key

Yes. Before moving in the unit must be newly repainted, cleaned and sanitized.

The lessor will provide a one (1) copy of the key card for the tenant and shall submit it to you personally during Move – In.

The tenant shall be liable for the replacement of the key card/ magnetic key/ manual key replacement.

Yes. You can go to the Property Admin Office (PMO Office) because each property has their own house rules with regards to utility connection and work permit. Service Providers might be needing Certificate of Tenancy which we can provide as long as your lease documents are complete and updated

Upon expiration of the Contract of Lease, and conducts Move-Out Clearance inspection, it takes a sixty (60) days process before the availability of Security Deposit to claim via cheque(s).

To add a new question go to app settings and press "Manage Questions" button.

Yes! To add a picture follow these simple steps:

1. Enter App Settings

2. Click the "Manage Questions" button

3. Click on the question you would like to attach a picture to

4. When editing your answer, click on the picture icon and then add an image from your library